Our combined 12,000 square foot material inventory warehouse and manufacturing facility provides the ultimate in customer service. Our friendly and knowledgeable service staff and onsite manufacturing staff, provide answers to numerous technical questions. Many small jobs can be done while you wait. For those who need parts delivered in a rush, we have our own delivery trucks as well as the availability of a local delivery service.
Our self-serve-off-cut material rack allows customers to look at the different materials and make selections based on technical properties and price.
Any stocked itemcan be returned for a full refund providing that the product has not been used or damaged. Returns are not accepted for special order items.
All our products follow the manufacturer's warranty and any refunds or credits due to failure or dissatisfaction must follow the manufacturer's guidelines. Any material failure will be subject to review by the manufacturer. Our custom manufactured products include a one-year warranty based on workmanship.
We consider ourselves to be partners with our customers and strive for 100% customer satisfaction. Please note that many of the custom items we manufacture have typically not been built before and therefore new experimental techniques require patience. Delivery requirements must be very explicit on these orders before the job is started.